Say hello
We read every message that comes in. Email is the only way to reach us, which keeps things simple and means we never need a contact form that stores your details.
Good reasons to write
- Something on a game looks wrong, or a page does not display properly on your device.
- You have a question about the rules or the odds we publish.
- You want to ask about privacy or exercise a data protection right.
- You have an idea that would make the diner better.
If you are reporting a problem, it helps to mention the page, your device and browser, and roughly what happened. We aim to reply within a few working days.
Things we cannot help with
We cannot add coins by hand, restore a balance from another browser, or recover a tab after it has been cleared, because we never hold that information. Coins have no value, so nothing is lost in money terms, and the house refills you automatically whenever you run low.
If you need support now
National Gambling Helpline, run by GamCare, free and open 24 hours
0808 8020 133
You can also find advice at BeGambleAware and block gambling websites and apps across the UK with GAMSTOP.